Refund policy

Return and Refund Policy

• Return Policy

  • We offer a 15-day return policy on all products. If you are not satisfied with a product, you may return it for a full refund within 15 days of purchase.
  • To return a product, please contact us and we will provide you with a return shipping label. You will be responsible for paying the return shipping costs.
  • All returned products must be in original packaging and in unused condition.
  • We will not accept returns for products that have been used or damaged.

• Refund Policy

  • Once we receive your returned product, we will process your refund within 7 business days.
  • Refunds will be processed to the original payment method.
  • We do not offer refunds for shipping costs.
  • We may deduct a restocking fee from your refund if the product is returned in a damaged or used condition.

• Exclusions

  • The following items are not eligible for return:
    • Opened or used products
      
    • Products where the packaging is damaged
      
    • Products with broken seals or tampered packaging, unless they were received in such condition.
      

• Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 10 days of receiving the product. We will provide instructions for returning the item, and upon receipt, we will issue a full refund or send a replacement, based on your preference.

• Contact Us

  • If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer support team at info@tlc4ever.co.uk

We value your trust and want to provide you with a seamless shopping experience. By shopping with TLC4EVER, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy.

Thank you for choosing TLC4EVER for your wellness needs.